Service user engagement in quality improvement: applying the national involvement standards
نویسندگان
چکیده
منابع مشابه
Designing Game-Based Service Desk towards User Engagement Improvement
Along the implementation of Information Technology (IT), there are incident, request, problem, and event. According to this, organizations need to implement a function which can be a single point to provide communication between IT service provider and IT users. Information Technology Infrastructure Library (ITIL) mentions service desk as a function to operate solution of this matter. But, rece...
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ژورنال
عنوان ژورنال: The Journal of Mental Health Training, Education and Practice
سال: 2016
ISSN: 1755-6228
DOI: 10.1108/jmhtep-02-2016-0011